Overview

Postnomic uses Stripe for subscription billing. You can upgrade, downgrade, update payment methods, and view invoices through the integrated billing portal.

Upgrading Your Plan

To upgrade from your current plan:

1. Log in to the Postnomic dashboard
2. Navigate to Settings → Subscription
3. Click Upgrade
4. Select your desired plan (Plus, Pro, or Enterprise)
5. Choose a billing cycle: monthly or yearly
6. Complete the Stripe checkout session

After successful payment, your new plan takes effect immediately. Your upgraded quotas (blogs, posts, storage, users) are available right away.

Billing Cycles

Each plan is available with two billing options:

• Monthly — Pay each month with the flexibility to cancel anytime
• Yearly — Pay annually at a discounted rate

Yearly billing is processed as a single upfront payment for 12 months of service.

Downgrading Your Plan

To downgrade to a lower tier:

1. Navigate to Settings → Subscription
2. Click Manage Subscription to open the Stripe billing portal
3. Select the plan you want to switch to
4. Confirm the downgrade

When you downgrade:

• Your current plan remains active until the end of the current billing period
• After the billing period ends, the lower plan's limits take effect
• Existing content is never deleted — but you cannot create new resources if you exceed the lower plan's limits
• You will need to reduce your usage to within the new plan's limits before creating new blogs, posts, or uploading media

The Stripe Billing Portal

The billing portal provides self-service management for your subscription. Access it from Settings → Subscription → Manage Subscription. From the portal, you can:

• View current plan — See your active subscription and billing cycle
• Change plan — Upgrade or downgrade
• Update payment method — Add or change your credit/debit card
• View invoices — Access past invoices and payment receipts
• Cancel subscription — End your subscription at the next billing period

Payment Methods

Postnomic accepts payment through Stripe, which supports:

• Credit cards — Visa, Mastercard, American Express, and more
• Debit cards — Most major debit card networks
• Additional methods — Depending on your region, Stripe may offer SEPA, iDEAL, or other local payment methods

To update your payment method:

1. Open the Stripe billing portal
2. Click Payment Methods
3. Add a new card or select an existing one as default

Invoices

All payments generate invoices that you can access from the billing portal:

• View invoices — See a history of all charges
• Download PDF — Get a PDF invoice for accounting or reimbursement
• Receipt emails — Stripe sends a receipt email after each successful payment

Cancellation

To cancel your subscription:

1. Open the Stripe billing portal from Settings → Subscription
2. Click Cancel Subscription
3. Confirm the cancellation

After cancellation:

• Your plan remains active until the end of the current billing period
• After the period ends, you revert to the Free plan
• All your content (blogs, posts, media) is preserved
• You lose access to features beyond the Free plan (analytics, scheduling, etc.)
• If your usage exceeds Free plan limits, you cannot create new resources but existing content remains accessible

Failed Payments

If a payment fails (expired card, insufficient funds, etc.):

• Stripe automatically retries the payment over several days
• You receive email notifications about the failed payment
• The StripeWebhookFunction processes the invoice.payment_failed event
• If the payment cannot be collected after retries, the subscription may be cancelled

To resolve a failed payment, update your payment method in the billing portal as soon as possible.